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"Basis" migrates to the "Divo" platform from the "Lukomorye" ecosystem

"Basis", a Russian software developer for managing dynamic IT infrastructure, is transferring service management and technical support processes to the "Divo" platform, which is part of the "Lukomorye" IT ecosystem (RTK IT Plus LLC). The new tool has already processed hundreds of requests from clients, and for all tickets, both the response time and the resolution time were met.