Neural networks

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"Basis" Implemented Neural Network Technologies to Improve Business Process Efficiency

"Basis", the largest Russian developer of solutions for managing dynamic IT infrastructure, has implemented neural network technologies in business processes related to incident response and product technical support. The use of generative artificial intelligence has reduced the time spent on routine operations by 20-50%, and the speed of completing related tasks has increased up to 6 times. As a result, labor efficiency has increased, and the company's customers have received higher quality and more prompt service.