Translated with AI from the Russian original.
Previously, call recording, CRM, and geo-analytics required separate budgets and IT resources.
MTS operator has introduced a new corporate tariff plan, "Smart Business." As part of the offer, subscribers receive call recording and transcription, spam protection, and call labeling.
Subscribers can use free call recording and transcription, as well as a mini-CRM based on the MTS Optimus service. This allows for automatic recording of key agreements and task management without unnecessary manual operations. In addition, the tariffs include spam protection and call labeling, which makes calls safer, improves call completion rates, and helps comply with regulatory requirements.
Some packages include a monthly subscription to the "Geoeffect" platform, which provides analytics on visits over the past 6 months and expenses in a given location.
According to Alexey Merzlyakov, Director of Marketing and Product Development for the Business Market Department at MTS, the new service provides companies with access to functionality previously available only to large players, without additional costs and complex setup.
