A chat with an assistant based on artificial intelligence will help sellers with routine tasks. The beta version of «Market AI» can answer questions about the marketplace and analyze sales.
Yandex said:
For example, the assistant will tell you what list of documents is needed to get the «Original» mark or how to order a pass to the warehouse. To do this, the assistant will find the answers in the Help. And when analyzing sales, he will tell you how they went over the past month, compare the dynamics with the previous period, share revenue by category or brand, and prepare a forecast.
All assistant's answers can be evaluated, the reaction will be taken into account during retraining. If «Market AI» concludes that a support employee is needed to solve the problem, he will offer to call him.
The assistant icon appeared in the menu of the updated seller's personal account next to the search. In addition, similar work tasks are now combined into common sections — they are located in the panel at the top. Previously, «Market AI» was tested in closed mode in the browser version of the cabinet, to get access to it, it was necessary to fill out an application.
Now on home
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