The "Weightlessness" update makes the service booking process fully automatic. It is available to users of the "Professional" and "Enterprise" plans.
The main innovation is online appointment forms. Clients can independently, without involving a manager, choose a visit time and specialist. According to the developers, this will allow companies to relieve contact centers and collect applications at any time.
In total, three types of CRM forms have appeared. An online appointment form can be linked to advertising campaigns. From the ad, the client automatically goes to the page with the choice of time and specialist and оформляет the service.
In addition, the possibility of payment upon booking has appeared. The tool supports the main popular payment systems, automatically generates checks, and sends SMS about payment to customers.
Another innovation is the in-depth integration of online booking with CRM, which allows you to track changes in online booking statuses without opening third-party sections. Flexible notification settings have also been implemented: how many notifications the buyer will receive, at what time, and through which channels.
