The merged company Wildberries & Russ has launched WBot in test mode - a new chatbot in the marketplace seller's personal account in mobile applications on iOS and Android.
WBot can answer questions about sales, prices, inventory, and visibility of a seller's products. The update has already begun to gradually appear for some Wildberries partners.
Wildberries explained:
Currently, analytical data on all indicators on Wildberries can be collected through various reports. In turn, WBot helps to familiarize yourself with them in a single window mode.
The bot can collect a report on a specific article: on all product indicators or any one for the selected period. As part of the first phase of testing, the bot provides access to requests for:
- general product indicators - orders, redemptions, redemption rate, average price, rating, number of reviews, warehouse balances, and goods in transit
- a specific indicator from the group - sales, prices and discounts, warehouse balances and current deliveries, visibility and demand