Wildberries starts testing analytical chatbot for sellers

The merged company Wildberries & Russ has launched WBot in test mode - a new chatbot in the marketplace seller's personal account in mobile applications on iOS and Android.

Generated by Midjourney neural network
Generated by Midjourney neural network

WBot can answer questions about sales, prices, inventory, and visibility of a seller's products. The update has already begun to gradually appear for some Wildberries partners.

Wildberries explained:

Currently, analytical data on all indicators on Wildberries can be collected through various reports. In turn, WBot helps to familiarize yourself with them in a single window mode.

The bot can collect a report on a specific article: on all product indicators or any one for the selected period. As part of the first phase of testing, the bot provides access to requests for:

  • general product indicators - orders, redemptions, redemption rate, average price, rating, number of reviews, warehouse balances, and goods in transit
  • a specific indicator from the group - sales, prices and discounts, warehouse balances and current deliveries, visibility and demand
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