The merged company Wildberries & Russ has launched WBot in test mode — a new chatbot in the marketplace seller's personal account in mobile applications on iOS and Android.
WBot can answer questions about sales, prices, inventory, and visibility of the seller's products. The update has already begun to gradually appear for some Wildberries partners.
Wildberries explained:
Currently, analytical data on all indicators on Wildberries can be collected through various reports. In turn, WBot helps to get acquainted with them in a single window mode.
The bot can collect a report on a specific article: on all product indicators or any one for the selected period. As part of the first phase of testing, the following requests are available in the bot:
- general product indicators — orders, redemptions, redemption rate, average price, rating, number of reviews, warehouse balances, and goods in transit
- a specific indicator from the group — sales, prices and discounts, warehouse balances and current deliveries, visibility and demand
