The order process remains the same: the buyer selects the desired product on Wildberries, adds it to the cart, and then - at the checkout stage - selects the seller's pickup point on the map. There you can also see the storage time and the opening hours of the point. After confirming the order, the seller independently completes the product and prepares it for delivery - he determines the terms of assembly and storage himself. At the same time, the maximum assembly time is no more than 72 hours, and the storage time is from 24 hours to 30 days.
The service supports a prepayment scheme for most product categories. The exception is goods for which special requirements apply (for example, veterinary prescription drugs) - in such cases, payment is provided on the spot upon receipt.
Wildberries said:
The first results of the service launch showed high demand from both sellers and buyers. Thus, the average monthly growth rate of the number of partners connected to Click&Collect is about 110%, and the total number of goods ordered through the self-pickup service is growing from month to month by almost 75%.