What are the current expectations and requirements of customers when choosing a modern laptop for business?
Most corporate laptop customers are extremely conservative. If they are used to good and convenient solutions, they are reluctant to change anything for a long time. And even if it's time to replace outdated or broken equipment, they look for something very close or similar to what they are used to. This is normal human behavior. The task of a modern manufacturer is to provide a level of service, reliability, and quality so that the customer, after trying a small number of new devices, can calmly and gradually update their entire fleet.
Is it possible to take your laptops for testing?
At MAIBENBEN, we feel a personal responsibility and therefore have been cooperating with TOP factories in China since 2013, which allows us to provide a full 2-year warranty on business solutions with service throughout the Russian Federation, as well as Kazakhstan and Belarus. The company performs a full cycle of computer creation — from design and production to sales through a partner network. We always put ourselves in the place of our customers, which is why we offer a wide selection of high-quality and affordable solutions for both individual users and customers from the small and medium-sized business segment. The average service life of laptops is 4-5 years. During this time, the device is fully depreciated from the point of view of fixed assets and becomes obsolete. The last major deliveries from previous market leaders were in 2021. That is, 2025 is the beginning of the period when users begin to think about partial or complete replacement of the PC fleet. We actively participate in such tenders and invite partners and customers to our representative office in Moscow, where a permanent exhibition of all equipment is deployed. Almost any model can be taken for testing in order to "run in working conditions" in your office, to check compatibility with existing equipment. The company plans to release a model with 3 years of warranty support so that users can be completely confident in the reliability and quality of the product.
How quickly can shipment be carried out?
Since the decision to launch a separate B2B portfolio was made in mid-2023, today we guarantee partners and customers maximum price support even for small quantities. These conditions will be valid at least until the 2nd quarter of 2025. And most importantly, most of the models are already available in stock in Moscow. That is, this is a guaranteed fast shipment without delays, including to the regions.