Following the diagnostics, the customer receives a detailed report with an assessment of the equipment's condition and recommendations for maintenance, repair, or replacement. The recommendations obtained as a result of the diagnostics help the customer develop a maintenance and modernization plan for the device, which will minimize accidents and unplanned downtime, as well as predict costs.
"Ensuring a high level of service and repair, as well as improving the operational efficiency of equipment, are among the priorities of Systeme Electric. Remaining the only authorized service partner of Schneider Electric in Russia and Belarus, Systeme Electric continues not only to provide high-quality warranty service for the previously installed base, but also offers the market solutions for diagnostics and repair at the post-warranty stage of operation, which allow extending the service life of equipment," noted Roman Shmakov, First Deputy General Director of Systeme Electric for the IT Solutions and Service market.
The diagnostic process is as simple as possible for the client and does not require any effort from them. The engineer visits the customer's site with a diagnostic complex. He identifies the device, connects sensors and measuring devices to it, and takes key kinematic and electrical characteristics. The information obtained is analyzed by software (the obtained characteristics are compared with the reference ones), after which a detailed report on the condition of the equipment is compiled.
Currently, Systeme Electric provides three types of diagnostics for Schneider Electric equipment: ProDiag Breaker – assessment of the operability and wear of low and medium voltage circuit breakers; ProDiag Trip Unit – checking the operability of trip units; ProDiag MV Relay – checking electronic relays of medium voltage circuit breakers.
You can learn more about ProDiag equipment diagnostics via this link.